Job Description
Launch your career in public safety with the Durham Police Department! We're seeking motivated individuals for our Police Dispatcher Trainee program – no prior experience required. As the vital link between our community and emergency services, you'll save lives every day through expert call handling, crisis management, and coordination of first responders. Enjoy comprehensive paid training, career advancement opportunities, and the chance to make a real difference in one of North Carolina's most dynamic cities.
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Dispatch police, fire, and EMS units using CAD systems
- Maintain detailed logs of all communications and incidents
- Provide life-saving instructions to callers during critical situations
- Operate multi-channel radio systems and specialized equipment
- Collaborate with law enforcement and public safety agencies
- Adhere to strict confidentiality and protocol standards
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and listening skills
- Ability to remain calm under extreme pressure
- Strong multitasking and decision-making abilities
- Basic computer proficiency and typing skills (35+ WPM preferred)
- US citizenship and valid NC driver's license
- No felony convictions (background check required)
- Must pass pre-employment testing and medical evaluation