Job Description
Join the Lifeline of Your Community
The Durham Police Department is looking for driven, dedicated individuals to join our team as Police Dispatcher Trainees. We are currently offering a unique opportunity for career changers and newcomers to enter the field of Public Safety through our comprehensive Paid Training Program.
In this high-stakes role, you will serve as the vital link between citizens in need and the first responders who protect them. You will monitor emergency and non-emergency calls, coordinate police, fire, and medical responses, and ensure the safety of our community through clear, effective communication. If you thrive in a fast-paced environment and want to make a tangible difference every day, we want to hear from you.
What You Will Gain:
- Competitive hourly wage with benefits.
- Full paid training program with a guaranteed salary during training.
- Opportunity for career advancement within Public Safety.
- State-of-the-art dispatch technology and equipment.
Responsibilities
- Monitor and prioritize incoming emergency (911) and non-emergency calls.
- Dispatch law enforcement, fire, and EMS units to incidents using computer-aided dispatch (CAD) systems.
- Collect and relay critical information to field units to ensure officer and citizen safety.
- Enter and maintain accurate records of calls, incidents, and resource deployments.
- Maintain constant communication with patrol units and other agencies via radio.
- Follow standard operating procedures for crisis management and emergency response.
Qualifications
- High School Diploma or GED equivalent required.
- Valid North Carolina Driver’s License with a clean driving record.
- Excellent verbal and written communication skills.
- Ability to multitask effectively while maintaining high attention to detail.
- Strong computer literacy and typing skills.
- Must be at least 18 years of age.
- No prior dispatch experience required; training will be provided.