Job Description
Are you ready to serve your community and start a rewarding career in public safety? The City of Philadelphia is seeking dedicated individuals to join our team as Police Dispatcher Trainees. In this critical role, you will be the voice of public safety, connecting citizens with emergency services and coordinating response efforts across the city.
We provide all necessary equipment and comprehensive training to ensure your success in this fast-paced environment. If you possess a calm demeanor, exceptional communication skills, and a desire to help others, we want to hear from you.
Why Apply?
- Full Training Provided: We offer paid training to get you certified and ready for the field.
- Equipment Provided: No need to buy gear; we supply everything you need.
- Competitive Salary: Earn a solid income with benefits.
- Impactful Work: Play a vital role in keeping Philadelphia safe.
Responsibilities
- Receive and Process Calls: Answer 911 and non-emergency calls, gather critical incident details, and accurately assess the nature and location of emergencies.
- Unit Dispatch: Dispatch law enforcement, fire, and EMS units to the correct locations with the appropriate information to ensure rapid response times.
- Radio Communication: Maintain clear, concise, and professional radio contact with field units, providing updates and instructions as needed.
- CAD Management: Input incident data into the Computer-Aided Dispatch (CAD) system and update the status of ongoing situations in real-time.
- Information Dissemination: Provide the public with accurate information regarding police presence, road closures, and emergency procedures.
- Crisis Support: Offer emotional support and instructions to callers during high-stress situations until help arrives.
Qualifications
- Education: High School Diploma or GED is required.
- Residency: Must be a resident of the Commonwealth of Pennsylvania.
- License: Valid Pennsylvania Driver’s License with a satisfactory driving record is mandatory.
- Typing: Ability to type at least 35 words per minute (speed will be tested during the hiring process).
- Background: Must pass a comprehensive background investigation, including fingerprinting and drug screening.
- Health: Must pass a medical examination and psychological evaluation.
- Availability: Must be willing to work rotating shifts, including nights, weekends, and holidays.