Job Description
Join the heartbeat of public safety! The Richmond Police Department is seeking passionate individuals for our Police Dispatcher Trainee program. As the vital link between emergency services and our community, you'll be the calm voice in chaos, saving lives and supporting officers on the front lines. No experience? No problem! We provide comprehensive paid training to transform your communication skills into life-saving expertise. Enjoy competitive benefits, career advancement opportunities, and the pride of serving one of America's most vibrant cities. Ready to make a difference? Apply today!
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Dispatch police, fire, and EMS units using CAD systems and radio communications
- Maintain accurate call logs and incident documentation
- Provide critical information and instructions to callers during emergencies
- Coordinate multi-agency responses during critical incidents
- Operate complex telecommunications equipment under pressure
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum typing speed of 35 WPM (verified by test)
- U.S. citizenship and valid driver's license
- Clear criminal background and drug-free history
- Exceptional communication and active listening skills
- Ability to remain calm and make critical decisions under stress
- Basic computer proficiency with willingness to learn specialized software