Job Description
Join Virginia Beach's elite Public Safety Communications team! We're urgently hiring dedicated professionals to serve as the critical lifeline for our community. This high-impact role involves handling emergency calls, coordinating first responders, and maintaining life-saving communications systems. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities within a supportive government environment. Apply now to make a direct impact on public safety!
Responsibilities
- Manage emergency 911 calls with precision and empathy
- Coordinate dispatch for police, fire, and EMS services
- Operate radio systems and emergency alert platforms
- Maintain accurate incident documentation and records
- Provide crisis intervention and caller guidance
- Participate in continuous training and drills
- Collaborate with multi-agency response teams
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service or call center experience
- Valid Virginia driver's license
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM
- Emergency communications certification preferred
- Proficiency in multi-line phone systems and CAD software
- Ability to work rotating shifts including nights/holidays