Job Description
Join San Francisco's elite emergency response team as a Public Safety Telecommunicator. Protect our city by managing critical 911 calls, coordinating first responders, and ensuring public safety during high-stakes night shifts. This vital role demands calm judgment and technical expertise in one of America's most dynamic urban environments. Enjoy competitive pay, comprehensive benefits, and the satisfaction of safeguarding San Francisco residents 24/7.
Responsibilities
- Dispatch police, fire, and medical emergency units during night shifts
- Operate CAD/RMS systems and radio communication equipment
- Provide pre-arrival medical instructions via phone
- Maintain detailed call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality protocols for sensitive information
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year emergency dispatch or call center experience
- Valid California driver's license
- Ability to pass comprehensive background check
- Typing speed of 40+ WPM with 95% accuracy
- CPR/First Aid certification (or obtain within 90 days)
- Fluency in English and Spanish (highly desirable)