Job Description
Join the City of New Orleans government team as an immediate-hire Public Service Specialist! This critical role supports essential municipal operations with direct community impact. We're seeking a dedicated professional to bridge government services and resident needs in the vibrant heart of New Orleans. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a tangible difference in our community.
Responsibilities
- Manage citizen inquiries and service requests through multiple channels
- Coordinate cross-departmental projects for public service initiatives
- Conduct field assessments to identify community needs
- Prepare detailed reports for municipal planning and budgeting
- Assist in crisis response coordination during emergencies
- Implement public outreach programs to enhance civic engagement
- Collaborate with federal/state agencies on grant compliance
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- 2+ years government or public sector experience
- Proficiency in Microsoft Office Suite and data analysis tools
- Valid Louisiana driver's license
- Ability to work flexible hours including evenings/weekends
- Strong written and verbal communication skills
- Emergency management certification a plus