Job Description
Join the City of Memphis's dedicated team serving our vibrant community! We're seeking motivated individuals for weekend shift positions supporting essential public services. Enjoy competitive pay, comprehensive benefits, and the satisfaction of contributing to our city's growth. This role requires weekend availability (Saturday/Sunday) with potential weekday scheduling flexibility. Work in a collaborative environment focused on civic excellence and community impact.
Responsibilities
- Provide exceptional citizen assistance via phone, email, and in-person inquiries
- Process permits, licenses, and municipal service requests with precision
- Update and maintain government databases ensuring data integrity
- Coordinate with cross-departmental teams for seamless service delivery
- Document interactions and maintain accurate case records
- Support public outreach initiatives and community events
- Adhere to all federal, state, and municipal regulations
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service or public sector experience
- Proficient in Microsoft Office Suite and database systems
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Valid Tennessee driver's license (if required for field duties)
- U.S. citizenship or legal residency status
- Ability to pass background check and fingerprinting