Job Description
Join Charlotte's dynamic government team as a Public Services Coordinator! In this pivotal role, you'll bridge community needs with municipal resources, driving impactful initiatives across Charlotte's diverse neighborhoods. We offer competitive benefits, professional growth opportunities, and the chance to serve a thriving metropolitan area. Your work will directly enhance resident quality of life through innovative program management and stakeholder collaboration.
Responsibilities
- Develop and implement community outreach programs for Charlotte's 7 districts
- Coordinate cross-departmental projects with Parks & Recreation, Transportation, and Housing departments
- Analyze constituent feedback data to identify service improvement opportunities
- Manage grant applications and compliance for federal/state funding initiatives
- Lead public meetings and present findings to City Council committees
- Oversee volunteer programs engaging 500+ community partners annually
- Prepare monthly performance reports for the City Manager's office
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field
- 3+ years of experience in municipal government or nonprofit program coordination
- Proficiency in data analysis tools (Tableau, Excel) and CRM systems
- Valid North Carolina driver's license with clean record
- Exceptional written and verbal communication skills
- Experience managing federal/state grant compliance
- Knowledge of Charlotte's demographic landscape and community resources
- Ability to work flexible hours including evenings/weekends for events