Job Description
Join the City of Albuquerque's dynamic team in an immediate temporary Public Services Representative role. This high-impact position offers a unique opportunity to serve the community while gaining invaluable government sector experience. Enjoy competitive pay, flexible scheduling, and the chance to make a direct impact on residents' daily lives. Immediate start available!
Responsibilities
- Process citizen inquiries and service requests across multiple departments
- Maintain accurate digital records using municipal databases
- Coordinate with city agencies to resolve complex constituent issues
- Assist with permit processing and licensing documentation
- Conduct public outreach initiatives at community events
- Support emergency response coordination during city incidents
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to pass federal background check and drug screening
- Valid New Mexico driver's license
- Bilingual English/Spanish certification (required)
- Experience with CRM software (e.g., Salesforce)