Job Description
Are you looking for an excellent opportunity in the Federal sector?
We are currently seeking a skilled Remote IT Specialist to join our team in Nashville, TN. As a Federal Contractor, we offer competitive benefits, flexible remote work arrangements, and the chance to support critical national security missions. This is an urgent hiring opportunity for a detail-oriented professional ready to make an impact.
Why Join Us?
- Remote-First Culture: Work from the comfort of your home in Nashville or anywhere in the US.
- Excellent Benefits: Comprehensive health, dental, and vision insurance, 401(k) matching, and generous PTO.
- Career Growth: Opportunities for advancement within a growing government contracting firm.
We are looking for a proactive problem-solver who thrives in a fast-paced environment. If you have a passion for IT infrastructure and a desire to serve the government, apply today.
Responsibilities
- Manage and troubleshoot hardware and software issues for remote employees and government clients.
- Ensure compliance with federal security protocols, including NIST standards and data privacy regulations.
- Configure and maintain network infrastructure, VPNs, and remote desktop environments.
- Provide Tier 2/3 technical support via ticketing systems and remote access tools.
- Document all incidents, resolutions, and system configurations accurately.
- Collaborate with cross-functional teams to improve system reliability and user experience.
Qualifications
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum of 3 years of experience in IT support, help desk, or systems administration.
- Active Secret Security Clearance or ability to obtain one within 12 months.
- Strong knowledge of Windows Server, Active Directory, and Microsoft Office 365.
- Experience with remote access technologies (VPN, RDP, WebEx, etc.).
- Excellent written and verbal communication skills.