Job Description
The City of Charlotte is seeking a dynamic Senior City Clerk to join our Municipal Services team. As the guardian of civic records and public information, you'll be instrumental in upholding transparency and governance excellence. This senior-level role offers the opportunity to shape Charlotte's administrative processes while serving our diverse community. We offer competitive benefits, professional development opportunities, and a collaborative work environment in one of America's fastest-growing cities.
Responsibilities
- Oversee all official city records, ordinances, resolutions, and meeting minutes with meticulous attention to legal compliance
- Manage public information requests, ensuring timely and accurate responses per North Carolina public records laws
- Coordinate City Council meetings, including agenda preparation, documentation, and procedural compliance
- Serve as the official custodian of municipal records and oversee the records management program
- Administer oaths of office and notary public services for city officials and employees
- Develop and implement records retention policies aligned with state and federal regulations
- Lead digital transformation of records systems to enhance accessibility and security
Qualifications
- Bachelor's degree in Public Administration, Business Administration, or related field
- Minimum 5 years of municipal government or public records management experience
- Extensive knowledge of North Carolina public records laws and municipal governance
- Proficiency in records management software (e.g., Laserfiche, DocuWare) and document imaging systems
- Exceptional written and verbal communication skills with experience in public speaking
- Proven ability to manage complex projects with competing priorities
- Certified Municipal Clerk (CMC) designation preferred
- Experience with council meeting protocols and parliamentary procedure