Job Description
Join Charlotte's dynamic government communications team as a Senior Public Information Officer. Shape public perception through strategic messaging, crisis communications, and digital engagement. Work in a collaborative environment serving 850,000 residents with competitive benefits and career growth opportunities.
Responsibilities
- Develop and execute comprehensive communication strategies for city initiatives
- Manage media relations and serve as primary spokesperson for key departments
- Create compelling content for digital platforms, press releases, and public reports
- Coordinate crisis communications protocols and emergency response messaging
- Analyze public sentiment and adjust communication strategies accordingly
- Maintain digital presence across social media, website, and email channels
- Lead cross-departmental communication projects and stakeholder engagement
Qualifications
- Bachelor's degree in Communications, Journalism, Public Relations, or related field
- 5+ years of progressive experience in government/public sector communications
- Proven crisis management and media relations expertise
- Advanced proficiency with CMS platforms, analytics tools, and social media management
- Exceptional writing, editing, and public speaking abilities
- Valid North Carolina driver's license
- Portfolio demonstrating successful communication campaigns
- Experience with local government operations preferred