Job Description
Join the City of Austin's dynamic public services team as a Senior Coordinator! In this pivotal role, you'll drive community engagement initiatives, optimize service delivery, and shape policies that impact 950,000+ residents. We're seeking a mission-driven professional passionate about civic innovation and equitable service implementation. Enjoy competitive benefits, professional development, and the opportunity to work in a collaborative, forward-thinking government environment.
Responsibilities
- Develop and execute strategic community outreach programs for underserved neighborhoods
- Coordinate cross-departmental initiatives to streamline public service access
- Analyze service delivery metrics and recommend data-driven improvements
- Lead stakeholder engagement sessions with residents and local organizations
- Manage grant applications and reporting for federal/state funding opportunities
- Prepare comprehensive policy briefings for City Council and executive leadership
- Oversee implementation of new service technologies (CRM systems, digital portals)
Qualifications
- Bachelor's degree in Public Administration, Urban Planning, or related field (Master's preferred)
- 5+ years of experience in municipal government or public sector coordination
- Advanced proficiency in data analysis tools (Excel, Tableau, Power BI)
- Proven track record in community engagement and stakeholder management
- Knowledge of Texas municipal regulations and grant compliance requirements
- Exceptional written and verbal communication skills with public presentation experience
- Valid Texas driver's license with clean driving record