Job Description
Join Wake County's award-winning Human Services Department and make a tangible impact in our community! We're seeking a compassionate Social Services Specialist to support vulnerable residents across Raleigh and surrounding areas. This pivotal role connects families with essential resources, advocates for systemic change, and transforms lives through evidence-based interventions. Enjoy competitive benefits, professional development opportunities, and the chance to serve North Carolina's capital county.
Responsibilities
- Assess client needs through comprehensive interviews and resource mapping
- Develop personalized service plans connecting families to housing, healthcare, and employment support
- Collaborate with community partners to expand service accessibility
- Document case progress using county's digital case management system
- Advocate for policy improvements through data-driven reporting
- Provide crisis intervention for vulnerable populations
Qualifications
- Bachelor's degree in Social Work, Psychology, or related field
- 2+ years direct client service experience in government/nonprofit setting
- Certification in Trauma-Informed Care preferred
- Proficiency with Microsoft Office Suite and case management software
- Valid NC driver's license with reliable transportation
- Bilingual (English/Spanish) highly desirable