Job Description
Join Texas' premier public service agency as a Weekend Eligibility Specialist! This fully remote role offers exceptional benefits including comprehensive health coverage, 15+ paid leave days, retirement plans, and tuition reimbursement. Serve Texans while enjoying a flexible weekend schedule (Sat-Sun) with no commute required. Make a tangible impact in public health while maintaining work-life balance.
We're seeking dedicated professionals to process Medicaid and SNAP applications during weekend hours. Perfect for night owls or those seeking weekday freedom. Immediate openings with competitive compensation and career growth opportunities within state government.
Responsibilities
- Process Medicaid and SNAP eligibility applications remotely during weekend shifts
- Conduct thorough interviews and document verification via secure digital platforms
- Collaborate with cross-functional teams to resolve complex case scenarios
- Maintain accurate records in state case management systems
- Provide exceptional customer service to applicants via phone/video chat
- Adhere to strict HIPAA and state compliance protocols
- Participate in weekend on-call rotations for urgent case escalations
Qualifications
- Bachelor's degree in Social Work, Public Administration, or related field
- Minimum 2 years' experience in eligibility determination or case management
- Proficiency with Microsoft Office and case management software
- Strong analytical skills for interpreting complex regulations
- Excellent written and verbal communication abilities
- Ability to work independently during weekend shifts
- Valid Texas driver's license and reliable internet connection
- Experience with remote work tools preferred