Job Description
We are seeking a dedicated and detail-oriented State Government Administrative Specialist to join our Fort Worth team. In this pivotal role, you will serve the community by managing critical state operations and ensuring the delivery of essential services. We offer a stable career path with the distinct advantage of weekly pay and a comprehensive benefits package.
Why This Opportunity Stands Out:
- Weekly Payroll: Receive your paycheck every week for your hard work and dedication.
- State Benefits: Access to premium health insurance, dental, vision, and a generous retirement plan (TRS).
- Career Stability: Secure employment with the State of Texas, offering long-term job security.
Join us in making a tangible difference in the lives of Texans while enjoying a balanced work-life schedule.
Responsibilities
- Manage high-volume inbound inquiries via phone, email, and in-person to provide exceptional customer service to state residents.
- Process and maintain accurate records, applications, and case files in compliance with state regulations.
- Assist in the coordination of community outreach programs and public information sessions.
- Perform data entry tasks and generate reports to support departmental decision-making.
- Ensure the confidentiality and security of sensitive government information at all times.
- Collaborate with cross-functional teams to streamline administrative workflows and improve service delivery.
Qualifications
- High School Diploma or GED equivalent is required; Associate's degree preferred.
- Previous experience in a government, public sector, or high-volume customer service role is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Strong verbal and written communication skills with the ability to explain complex policies clearly.
- Ability to multitask effectively in a fast-paced office environment.
- Must possess a valid driver's license and be willing to travel within the region when necessary.