Job Description
Are you seeking a stable and impactful career within the public sector? The Massachusetts Executive Office of Health and Human Services is currently seeking dedicated professionals to join our team for our critical weekend operations. This is a unique opportunity to serve your community while enjoying a consistent weekend schedule, ensuring that essential state services remain accessible to all citizens during off-hours.
Why Apply?
- Job Security: Enjoy the stability, benefits, and retirement packages associated with working for the Commonwealth.
- Weekend Flexibility: Work Friday through Sunday, giving you Monday through Thursday completely off.
- Professional Growth: Clear pathways for career advancement within the state government infrastructure.
We are looking for an organized individual who thrives in a regulated environment and can maintain high standards of accuracy during peak and off-peak operational hours.
Responsibilities
- Oversee and manage administrative operations during weekend shifts to ensure continuity of essential state services.
- Process and verify high volumes of incoming documentation, applications, and data entry with 100% accuracy and strict adherence to regulations.
- Assist the public and state employees via phone, email, and in-person inquiries regarding agency procedures and benefit eligibility.
- Maintain strict confidentiality of sensitive state records, personal data, and government databases.
- Conduct routine facility inspections to ensure compliance with state safety, sanitation, and security regulations.
- Coordinate with weekday teams to ensure seamless handover of ongoing projects and pending tasks.
- Prepare and submit weekly operational reports to the supervisory staff regarding shift performance and compliance.
Qualifications
- High School Diploma or GED equivalent; Associate’s degree in Business Administration or Public Administration preferred.
- Previous experience in a government, public sector, or administrative support role is highly desirable.
- Must be available to work a consistent Friday through Sunday schedule.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent written and verbal communication skills with a focus on public service.
- Ability to pass a comprehensive background check and obtain necessary security clearance.
- Detail-oriented with a strong focus on data integrity, regulatory compliance, and attention to detail.