Job Description
Are you looking for a stable career with a purpose? Join the dedicated team of the State of Ohio and make a tangible difference in your community. We are currently seeking a motivated Entry-Level IT Specialist to join our dynamic government workforce in Columbus, OH. This is an exceptional opportunity for recent graduates or individuals looking to break into the public sector with a competitive salary and comprehensive benefits package.
As a vital part of our IT infrastructure, you will support the daily operations of state agencies, ensuring technology systems run smoothly and efficiently. We value integrity, professionalism, and a commitment to public service. If you are ready to launch your career in government technology, we want to hear from you.
Responsibilities
- Provide tier-one technical support and troubleshooting for office hardware, software, and network connectivity issues.
- Assist in the installation, configuration, and maintenance of workstations and peripherals.
- Maintain accurate and up-to-date electronic records and databases in compliance with state regulations.
- Collaborate with senior IT staff to identify system requirements and implement improvements.
- Conduct routine system checks and perform basic data entry tasks to ensure data integrity.
- Respond to user inquiries via help desk tickets and in-person support requests in a timely manner.
Qualifications
- High School Diploma or GED equivalent required; Associate's degree in Information Technology or related field is a plus.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and web browsers.
- Strong attention to detail and excellent organizational skills.
- Excellent written and verbal communication abilities.
- Willingness to undergo a background check and drug screening.