Job Description
Join Ohio's premier digital transformation team and help shape the future of public services! The Ohio Department of Administrative Services (DAS) is urgently hiring a Digital Service Officer to lead critical state government modernization initiatives. This high-impact role offers the opportunity to work on cutting-edge projects that directly impact millions of Ohioans.
We're seeking innovative professionals who thrive in fast-paced environments and are passionate about creating user-centric digital solutions. If you're ready to make a tangible difference in public service while advancing your career in one of America's most dynamic tech hubs, this is your moment.
What We Offer:
- Competitive salary with comprehensive benefits package
- Opportunity to work on high-visibility statewide digital transformation projects
- Professional development through specialized training programs
- Collaborative environment with Ohio's top digital talent
Responsibilities
- Lead design and implementation of statewide digital service platforms
- Conduct user research and usability testing for government services
- Collaborate with cross-functional teams to deliver agile digital solutions
- Ensure compliance with accessibility standards (WCAG 2.1) and security protocols
- Develop and maintain digital service performance metrics
- Coordinate with state agencies to streamline digital service delivery
- Stay current with emerging technologies and public sector digital trends
Qualifications
- Bachelor's degree in Computer Science, Digital Services, or related field
- 3+ years experience in digital service delivery or UX design
- Proficiency in agile methodologies and project management tools
- Strong analytical and problem-solving abilities
- Experience with government digital standards and frameworks
- Excellent written and verbal communication skills
- Ability to work effectively in fast-paced, high-pressure environments