Job Description
Join the mission to honor America's heroes! The U.S. Department of Veterans Affairs (VA) in Long Beach is urgently hiring a Veterans Affairs Specialist to deliver exceptional support to our nation's veterans. This critical role requires a compassionate professional with federal experience to manage complex benefit cases, coordinate care services, and ensure seamless access to VA resources. Work in a dynamic environment where your expertise directly impacts veterans' lives while enjoying competitive federal benefits and career advancement opportunities.
Responsibilities
- Manage and adjudicate veterans' benefit claims including disability compensation, pension, and education benefits
- Coordinate healthcare services and social support programs for veterans with complex needs
- Conduct comprehensive eligibility assessments and provide personalized benefit counseling
- Maintain accurate case records and ensure compliance with federal regulations (38 CFR)
- Collaborate with medical, legal, and community partners to resolve veteran issues
- Represent VA at outreach events to educate veterans on available benefits
- Process urgent requests with strict adherence to turnaround time standards
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years federal or state government benefits administration experience
- Knowledge of VA benefits programs and federal regulations (38 CFR)
- Certified Veterans Service Officer (CVSO) or equivalent credential preferred
- Exceptional problem-solving skills for complex case resolution
- Ability to handle confidential information with discretion and integrity
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Active security clearance or ability to obtain one