Job Description
Join our mission to serve America's heroes as a Veterans Affairs Specialist in Phoenix, AZ. The U.S. Department of Veterans Affairs seeks dedicated professionals to deliver exceptional healthcare services to our nation's veterans. This pivotal role involves coordinating care, accessing benefits, and ensuring seamless service delivery for veterans across the Southwest. Work in a collaborative environment where your expertise directly impacts the lives of those who served our country.
Responsibilities
- Coordinate healthcare services and benefits access for veterans
- Conduct eligibility assessments for VA programs and services
- Collaborate with multidisciplinary care teams to develop treatment plans
- Process complex claims and documentation with precision
- Provide guidance to veterans and their families on available resources
- Maintain strict compliance with federal regulations and privacy standards
- Analyze data to improve service delivery outcomes
Qualifications
- Bachelor's degree in Healthcare Administration, Public Policy, or related field
- Minimum 3 years of experience in healthcare coordination or federal programs
- VA certification or equivalent federal service experience preferred
- Proficiency in VA benefits systems (e.g., VBA, VHA)
- Strong analytical and problem-solving abilities
- Exceptional communication and interpersonal skills
- Ability to manage sensitive information with discretion
- U.S. citizenship required