Job Description
Join our mission to serve America's heroes as a Veterans Affairs Specialist in Portland, OR. The U.S. Department of Veterans Affairs is seeking dedicated professionals to provide exceptional support to our nation's veterans. This role offers competitive benefits, career advancement opportunities, and the chance to make a tangible difference in veterans' lives. Work in a collaborative environment where your expertise directly impacts veteran healthcare and benefits services.
Responsibilities
- Process and adjudicate veterans' benefit claims with accuracy and timeliness
- Coordinate healthcare services and disability evaluations for veterans
- Conduct eligibility assessments for VA programs and services
- Provide direct assistance to veterans and their families regarding benefits
- Collaborate with medical and legal teams to resolve complex cases
- Maintain detailed case records in VA systems while ensuring HIPAA compliance
- Participate in community outreach to educate veterans about available resources
Qualifications
- Bachelor's degree in Public Administration, Healthcare, or related field
- Minimum 3 years experience in veterans services or federal benefits
- Proficiency with VA systems (VBMS, VBA) and Microsoft Office Suite
- Strong knowledge of veterans' benefits programs and regulations
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with discretion and empathy
- U.S. citizenship and ability to obtain federal security clearance
- Valid driver's license (for occasional travel to VA facilities)