Job Description
Join our mission to serve America's heroes as an immediate-hire Veterans Affairs Specialist at the Atlanta VA Medical Center. This critical role supports veterans navigating federal benefits, healthcare access, and transition services. Work directly with veteran stakeholders in a dynamic, mission-driven environment where your expertise directly impacts lives. Full training provided – bring your passion for service and administrative excellence.
Responsibilities
- Process and adjudicate veterans' benefit claims with 100% accuracy and timeliness
- Coordinate with VA medical facilities to ensure seamless healthcare access for enrolled veterans
- Conduct eligibility screenings for federal programs including disability compensation and educational benefits
- Maintain confidential veteran records in compliance with federal regulations (HIPAA/VA directives)
- Facilitate veteran outreach events across metro Atlanta to connect eligible veterans with services
- Collaborate with internal stakeholders to resolve complex benefit appeals and special requests
- Generate monthly performance reports for regional VA leadership
Qualifications
- U.S. citizenship (mandatory for federal positions)
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years' experience in veteran services, case management, or federal benefits
- Proficiency with VA-specific systems (VBMS, VBA) and MS Office Suite
- Ability to obtain and maintain a federal background clearance
- Exceptional communication skills for veteran interactions and stakeholder collaboration
- Knowledge of veterans' affairs legislation (VAWA, GI Bill, etc.)