Job Description
Join our mission to serve America's heroes! The Albuquerque VA Medical Center seeks a dedicated Veterans Affairs Specialist for an immediate temporary position. You'll be at the forefront of delivering exceptional care and support to our nation's veterans in a dynamic, mission-driven environment. This role offers a unique opportunity to make a tangible impact while gaining invaluable federal experience.
Responsibilities
- Process veteran benefit claims with 99% accuracy within 30-day deadlines
- Conduct eligibility assessments for VA healthcare programs and services
- Coordinate care transitions between VA facilities and community partners
- Maintain confidential veteran records in compliance with HIPAA and VA regulations
- Provide frontline support to veterans and their families via phone and in-person
- Collaborate with multidisciplinary teams to resolve complex veteran issues
- Track and report performance metrics using VA's electronic health records system
Qualifications
- Bachelor's degree in Public Administration, Healthcare, or related field
- Minimum 2 years experience in veteran services or healthcare administration
- Proficiency with VA VistA electronic health records system
- Valid U.S. driver's license and ability to travel between facilities
- Ability to obtain and maintain a VA security clearance
- Strong conflict resolution and crisis management skills
- Knowledge of VA regulations (38 CFR) and veteran benefit programs