Job Description
Join our mission to serve America's heroes! The Tucson VA Health Care System has an urgent opening for a Veterans Affairs Specialist to deliver exceptional care and support to our veteran community. This critical role requires immediate placement to address growing service demands. Enjoy competitive federal benefits, career advancement opportunities, and the profound satisfaction of making a tangible difference in veterans' lives.
Responsibilities
- Coordinate veteran benefits claims processing and appeals with 98% accuracy
- Manage complex case files for 150+ veterans monthly ensuring compliance with federal regulations
- Serve as primary liaison between veterans, families, and VA medical/legal departments
- Conduct eligibility assessments for VA healthcare programs and disability compensation
- Develop individualized care plans for veterans requiring specialized support services
- Train new staff on VA policies and veteran-centric communication protocols
- Generate monthly reports on veteran satisfaction metrics and service bottlenecks
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field (or equivalent experience)
- Minimum 3 years experience in federal benefits administration or veteran services
- Active VA Form 10-2850a application submitted within last 30 days
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Secret security clearance (or ability to obtain within 60 days)
- VA-mandated training certifications completed (within last 12 months)
- Spanish language proficiency required (written and spoken)