Job Description
Join the Department of Veterans Affairs in Las Vegas and make an immediate impact on our nation's heroes. We're seeking a dedicated Medical Support Specialist to provide critical administrative support within our healthcare facilities. This is a rare opportunity to begin your federal career with expedited hiring and competitive benefits. Work alongside passionate professionals committed to delivering exceptional care to veterans. No prior federal experience required – we provide comprehensive training for qualified candidates. Start your rewarding journey in public service today!
Responsibilities
- Manage patient scheduling and electronic health records (EHR) systems
- Coordinate medical appointments and ensure timely access to care
- Process veteran eligibility and enrollment documentation
- Assist with medical billing and insurance verification processes
- Communicate effectively with veterans, families, and clinical staff
- Maintain strict compliance with HIPAA and federal privacy regulations
- Support quality improvement initiatives and patient satisfaction programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years healthcare administration or customer service experience
- Proficiency with Microsoft Office Suite and EHR systems
- Ability to obtain and maintain a government security clearance
- Strong organizational skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work in a fast-paced healthcare environment
- U.S. citizenship and valid state driver's license required