Job Description
Join our mission to honor America's heroes by delivering world-class healthcare services. The Department of Veterans Affairs in Oakland seeks a dedicated specialist to support our veteran community during this critical hiring period. This pivotal role combines administrative excellence with compassionate service, ensuring veterans receive seamless access to medical benefits and support services. If you're passionate about public service and possess exceptional organizational skills, this urgent opportunity offers a rewarding career path with federal benefits and growth potential.
Responsibilities
- Manage veteran patient case files and coordinate healthcare services across VA facilities
- Process disability claims and benefits applications with 99% accuracy
- Conduct outreach programs to connect underserved veterans with available resources
- Collaborate with multidisciplinary teams to implement patient care plans
- Maintain compliance with HIPAA, VA regulations, and federal privacy standards
- Generate monthly performance reports for leadership review
- Train new staff on veteran-specific protocols and systems
Qualifications
- Bachelor's degree in Healthcare Administration, Public Policy, or related field
- Minimum 3 years experience in federal or healthcare administration
- VA certification or prior VA system proficiency required
- Proficiency in Microsoft Office Suite and veteran database systems
- Excellent written and verbal communication skills
- Ability to manage competing priorities in a fast-paced environment
- Valid U.S. driver's license and clean background check