Job Description
Join the Department of Veterans Affairs in Long Beach, CA as a Veterans Service Representative and make a direct impact on our nation's heroes. This federal position offers competitive benefits, career stability, and the opportunity to serve those who served our country. Work in a dynamic environment supporting veterans' healthcare benefits claims processing with cutting-edge VA systems.
Responsibilities
- Process and adjudicate veterans' compensation and pension claims
- Conduct comprehensive interviews to gather supporting evidence
- Analyze medical records and service documents for eligibility determination
- Utilize VA systems (VBMS, VBA) for claims management
- Provide clear explanations of benefits to veterans and families
- Collaborate with medical and legal teams for complex cases
- Maintain accurate documentation in compliance with federal regulations
Qualifications
- U.S. citizenship required
- Experience with veterans' benefits claims processing
- Knowledge of Title 38 U.S.C. regulations
- Proficiency in VA claims management systems
- Ability to analyze medical records and military service documents
- Strong written and verbal communication skills
- Experience in federal claims adjudication preferred
- Security clearance eligibility required