Job Description
Join the mission to honor America's heroes by serving as a Veterans Service Representative in Sacramento. This immediate hire opportunity allows you to directly impact veterans' lives while working in a supportive federal environment. No prior VA experience required—comprehensive training provided.
Enjoy competitive federal benefits, flexible scheduling options, and the pride of supporting those who served. This temporary position offers a fast-track pathway to permanent federal employment with demonstrated performance.
Responsibilities
- Process and adjudicate veterans' benefit claims with 95% accuracy
- Conduct telehealth consultations and virtual claim assessments
- Collaborate with medical professionals for disability evaluations
- Maintain strict compliance with federal regulations and privacy laws
- Provide exceptional customer service to veterans and their families
- Document case activities in VA's electronic systems
- Participate in ongoing training and process improvement initiatives
Qualifications
- U.S. citizenship required
- Ability to pass federal background check
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and data entry
- Ability to handle sensitive information with discretion
- Experience in customer service or healthcare preferred
- Valid California driver's license (if travel required)
- Spanish bilingual skills highly desirable