Job Description
Join our mission to honor America's heroes by serving veterans as a part-time Veterans Service Representative. This flexible role offers the unique opportunity to make a direct impact on veterans' lives while maintaining work-life balance in Seattle's vibrant downtown core. You'll work within a collaborative federal team dedicated to providing exceptional service to those who served our nation.
Position includes competitive federal benefits package including health insurance, retirement savings, and paid leave. Perfect for students, career changers, or professionals seeking meaningful part-time work. No prior federal experience required—comprehensive training provided.
Responsibilities
- Process veterans' benefit claims and applications with precision and compassion
- Conduct eligibility assessments for VA healthcare, education, and disability benefits
- Provide clear guidance to veterans and their families regarding available resources
- Maintain accurate documentation in federal case management systems
- Collaborate with multidisciplinary teams to resolve complex benefit inquiries
- Participate in community outreach events to educate veterans about VA services
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Experience in customer service or case management
- Strong written and verbal communication skills
- Ability to navigate complex regulations with attention to detail
- Proficiency with Microsoft Office Suite and case management software
- Empathetic approach when interacting with veterans and families