Job Description
We are seeking a dedicated and detail-oriented Government Operations Specialist to join the City of Wichita’s team. This role is essential for maintaining the continuity of public services during our weekend shifts. You will be the face of the city for residents and businesses requiring assistance outside of standard business hours.
In this position, you will manage administrative operations, process public records requests, and assist with weekend community events. We offer a competitive benefits package, including health insurance, a retirement plan, and paid time off. If you are passionate about public service and have strong organizational skills, we encourage you to apply.
Responsibilities
- Manage and process incoming public service requests and inquiries during weekend shifts.
- Ensure accurate data entry and maintenance of departmental databases and records.
- Assist in the preparation and distribution of official city documents and correspondence.
- Monitor facility access and security protocols for city buildings during off-hours.
- Coordinate with on-call supervisors to resolve urgent administrative issues.
- Provide exceptional customer service to residents, businesses, and visitors.
- Assist with weekend special events and community outreach programs as needed.
Qualifications
- High school diploma or GED required; Associate’s degree in Public Administration or related field preferred.
- Minimum of 2 years of experience in an administrative or government office setting.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management software.
- Ability to work independently and make sound decisions with limited supervision.
- Excellent verbal and written communication skills.
- Must be available to work weekends (Saturday and Sunday) and some holidays.
- Knowledge of local government procedures and regulations is a plus.