Job Description
Join HMRC as an Administrative Assistant and launch your career in public service with no prior experience required! We're seeking motivated individuals to support critical government operations in London. This role offers comprehensive training, competitive benefits, and a pathway to long-term career growth. Perfect for graduates or career changers looking to make a meaningful impact while developing transferable skills in a supportive environment.
Responsibilities
- Process and manage confidential taxpayer correspondence and documentation
- Provide frontline customer service via phone and digital channels
- Maintain accurate records using HMRC's internal systems
- Assist with data entry, filing, and document retrieval tasks
- Support team members with administrative workflows and deadlines
- Adhere to strict data protection and security protocols
- Participate in continuous training programs to enhance skills
Qualifications
- GCSEs or equivalent in English and Mathematics (Grade C/4 or above)
- Strong attention to detail and accuracy in all tasks
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent communication and interpersonal skills
- Ability to work effectively in a team and independently
- Commitment to confidentiality and ethical conduct
- Willingness to undergo basic security clearance