Job Description
Join the Social Security Administration's Baltimore headquarters as an Administrative Specialist and become a vital part of America's most trusted federal agency. We're seeking a detail-oriented professional to support critical operations in our benefits division. This role offers competitive benefits, federal retirement plans, and the opportunity to serve millions of Americans. Our collaborative environment fosters professional growth through continuous training and career advancement opportunities.
Responsibilities
- Process and verify complex benefit claims with 99% accuracy
- Manage confidential client records using secure federal databases
- Coordinate cross-agency communications with SSA partners
- Generate detailed compliance reports for senior leadership
- Support public inquiries through multi-channel communication systems
- Maintain electronic filing systems with strict adherence to federal protocols
- Assist in process improvement initiatives for operational efficiency
Qualifications
- Bachelor's degree in Public Administration or related field
- Minimum 2 years federal administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Active security clearance or ability to obtain one
- Knowledge of federal HR policies and procedures
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion
- U.S. citizenship required