Job Description
Join our mission to serve America's heroes as a Part-Time Administrative Specialist in Colorado Springs. This rewarding federal position offers flexible hours while supporting critical veteran services. Ideal for students, professionals seeking work-life balance, or those transitioning careers. Enjoy federal benefits including paid leave and retirement plans.
Why Join Us? Make a tangible impact on veterans' lives while building a prestigious federal career. Work in a collaborative environment with modern facilities and dedicated colleagues committed to excellence.
Responsibilities
- Process veteran benefit applications with 99% accuracy
- Manage electronic records using VA-specific systems
- Coordinate appointment scheduling for 50+ daily cases
- Provide exceptional customer service to veterans and families
- Generate monthly compliance reports using Excel
- Support outreach events and community partnerships
- Train volunteers on administrative procedures
- Adhere to strict HIPAA and federal privacy guidelines
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year administrative experience
- Proficient in Microsoft Office Suite (Outlook, Excel, Word)
- Ability to pass federal background check
- Strong written and verbal communication skills
- Experience with customer service protocols
- U.S. citizenship required
- Ability to work 20-25 hours/week (flexible scheduling)