Job Description
Join the City of Phoenix's mission to deliver exceptional public services! We're seeking motivated individuals with no prior experience to launch their careers in government administration. This entry-level role offers comprehensive training, competitive benefits, and opportunities for growth within one of America's most dynamic municipalities.
As an Administrative Support Specialist, you'll become a vital part of our operations team, ensuring efficient public service delivery while developing valuable administrative skills. We value transferable abilities like organization, communication, and attention to detail over formal experience.
Responsibilities
- Process and maintain public records with precision and confidentiality
- Assist citizens with inquiries via phone, email, and in-person interactions
- Support departmental operations through data entry and document management
- Coordinate meeting logistics and prepare administrative materials
- Contribute to process improvement initiatives under mentorship
- Ensure compliance with city policies and procedural guidelines
- Collaborate with cross-functional teams on special projects
Qualifications
- High school diploma or equivalent (no college experience required)
- Basic computer proficiency including Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Detail-oriented approach to data management
- Customer service mindset with patience and empathy
- Willingness to learn new systems and procedures
- U.S. citizenship or legal authorization to work