Job Description
Join the Social Security Administration as a part-time Administrative Support Specialist in New York and contribute to serving America's seniors and disabled citizens. This flexible role offers the opportunity to make a meaningful impact while maintaining work-life balance. Enjoy comprehensive federal benefits including health insurance, retirement plans, and paid leave. The SSA is committed to fostering an inclusive workplace that values diversity and professional growth.
Responsibilities
- Process and verify Social Security benefit applications with precision
- Provide exceptional customer service via phone and in-person inquiries
- Maintain accurate digital and physical records using SSA systems
- Assist with data entry and document scanning protocols
- Collaborate with cross-functional teams on case resolution
- Support outreach initiatives for vulnerable populations
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- 1+ years administrative or customer service experience
- Proficiency in Microsoft Office Suite
- Ability to handle confidential information with integrity
- Strong verbal and written communication skills
- Pass background investigation and security clearance