Job Description
Are you a meticulous professional with a passion for public service? The City of Charlotte is seeking a highly organized and dedicated City Clerk to join our team. As a vital part of our local government, you will play a crucial role in maintaining accurate records and ensuring smooth administrative operations. We offer a collaborative work environment, competitive benefits, and the opportunity to make a real difference in our community. If you thrive in a fast-paced office setting and possess exceptional attention to detail, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for professional growth and development.
- Work in a diverse, inclusive, and dynamic city environment.
- Make a tangible impact on the daily lives of Charlotte residents.
Responsibilities
- Manage and maintain the official records of the City, ensuring strict compliance with state and federal public records laws.
- Process and respond to public records requests in a timely and professional manner, acting as the primary liaison for transparency initiatives.
- Prepare, distribute, and archive meeting agendas, minutes, and resolutions for the City Council and various boards.
- Provide exceptional customer service to citizens, businesses, and visitors at the front desk and via phone/email.
- Supervise and coordinate the workflow of clerical staff within the department to ensure operational efficiency.
- Manage incoming correspondence, including letters, emails, and reports, ensuring accuracy and appropriate distribution.
- Assist in the organization and maintenance of the City Charter and bylaws.
Qualifications
- High school diploma or GED equivalent; Associate’s degree or certification in Paralegal Studies, Public Administration, or Government is strongly preferred.
- Minimum of three (3) years of progressively responsible administrative or clerical experience in a government or public sector environment.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with records management software (e.g., Sanborn, Accela) is required.
- Excellent written and verbal communication skills, with the ability to draft clear, concise, and professional documents.
- Proven ability to maintain strict confidentiality and handle sensitive information with the highest level of discretion.
- Strong organizational skills with the ability to prioritize tasks, manage multiple deadlines, and solve problems efficiently.
- Ability to work flexible hours, including occasional evenings or weekends for council meetings.