Job Description
Are you detail-oriented and passionate about public service? The City of Oakland is seeking a dedicated City Government Clerk to join our administrative team. This is an excellent opportunity to contribute to the smooth operation of local government while enjoying the stability and benefits of a municipal position. We offer a hybrid work environment, making this a truly remote-friendly role.
As a Clerk, you will serve as the first point of contact for residents, ensuring that their needs are met with professionalism and efficiency. This position plays a crucial role in maintaining the integrity of our records and supporting various city departments in their daily operations.
As a Clerk, you will serve as the first point of contact for residents, ensuring that their needs are met with professionalism and efficiency. This position plays a crucial role in maintaining the integrity of our records and supporting various city departments in their daily operations.
Responsibilities
- Manage and process incoming correspondence, requests for public records, and general inquiries.
- Maintain accurate and organized digital and physical filing systems for city departments.
- Assist the public at the front desk and over the phone with a focus on exceptional customer service.
- Prepare, compile, and proofread reports, meeting minutes, and statistical data.
- Operate office equipment, including scanners and printers, and utilize database management software.
- Perform data entry tasks with a high degree of accuracy and attention to detail.
- Support special projects and ad-hoc administrative tasks as assigned by supervisors.
Qualifications
- High school diploma or GED equivalent required.
- Minimum of 1-2 years of general office or clerical experience.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry.
- Strong written and verbal communication skills.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.
- Must be able to work independently and prioritize tasks in a fast-paced environment.