Job Description
Join the Social Security Administration in Nashville as a Federal Administrative Specialist and make a meaningful impact on citizens' lives. This full-time role offers competitive benefits, career advancement opportunities, and the chance to work in a mission-driven environment. You'll be part of a dedicated team supporting critical federal programs that serve millions of Americans.
The ideal candidate possesses strong organizational skills, attention to detail, and a commitment to public service. Enjoy a professional workplace culture with flexible scheduling options and comprehensive training programs.
Responsibilities
- Process and maintain confidential case files for federal benefit programs
- Coordinate with internal departments and external agencies to ensure accurate documentation
- Respond to public inquiries via phone, email, and in-person with professional courtesy
- Prepare detailed reports and correspondence using advanced office software
- Manage electronic records systems with strict adherence to federal protocols
- Assist in training new staff on administrative procedures
Qualifications
- U.S. citizenship required
- Minimum 2 years of administrative support experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to obtain and maintain federal background clearance
- Strong written and verbal communication skills
- Experience with records management systems
- Associates degree in Business Administration or related field preferred