Job Description
Join our mission to deliver critical public services! The Social Security Administration seeks motivated entry-level professionals to support our Austin operations. This full-time role offers unparalleled training, competitive benefits, and a clear career path in federal service. Help millions of Americans secure their financial future while building a stable, rewarding career in public service.
Responsibilities
- Process and verify benefit applications using federal systems
- Respond to public inquiries via phone, email, and in-person
- Maintain accurate records in SSA databases
- Assist with document scanning and filing operations
- Support outreach initiatives for underserved communities
- Collaborate with cross-functional teams on process improvements
Qualifications
- High school diploma or equivalent (college preferred)
- US citizenship and ability to pass federal background check
- Basic proficiency in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Customer service experience preferred
- Valid US driver's license