Job Description
Launch your federal career with the Social Security Administration in Memphis! We're seeking motivated entry-level professionals to join our mission-critical claims processing team. This role offers comprehensive training, competitive benefits, and growth opportunities within one of America's most trusted agencies. You'll directly impact citizens' lives while developing invaluable government sector expertise.
Responsibilities
- Process and adjudicate retirement/disability claims according to federal regulations
- Communicate complex benefit eligibility to claimants via phone/email
- Maintain accurate digital records in SSA's proprietary systems
- Collaborate with cross-functional teams to resolve case discrepancies
- Adhere to strict HIPAA and SSA privacy protocols
- Participate in ongoing compliance training programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship required
- Basic proficiency in Microsoft Office Suite
- Strong attention to detail with data accuracy skills
- Ability to handle confidential information with integrity
- Excellent written and verbal communication skills
- Pass pre-employment background investigation