Job Description
Join the mission to serve our nation's heroes as an Entry-Level Federal Program Specialist in Cleveland, OH. This unique opportunity offers comprehensive benefits, career advancement pathways, and the chance to make a tangible impact in veterans' lives. No prior federal experience required—we provide extensive training and mentorship to launch your public service career.
Responsibilities
- Process veteran benefit applications with precision and compliance
- Coordinate with federal agencies and community partners
- Maintain accurate case records in federal databases
- Respond to inquiries with professionalism and empathy
- Support outreach initiatives for underserved veteran populations
- Participate in cross-departmental process improvement projects
Qualifications
- Associate degree or 60 college credits (transcripts required)
- US citizenship and ability to pass federal background check
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Ability to handle confidential information with discretion
- Commitment to federal service ethics and standards