Job Description
Launch your career in public service with the U.S. Department of Veterans Affairs. We're seeking motivated entry-level professionals to join our Atlanta team as Federal Program Specialists. This is your gateway to meaningful work supporting veterans while building a stable career with exceptional benefits, including federal retirement plans and health insurance.
Our program specialists are vital to ensuring veterans receive the benefits they've earned. You'll work in a collaborative environment where your contributions directly impact lives. No prior federal experience required – we provide comprehensive training to set you up for success.
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Communicate with veterans and stakeholders via phone, email, and in-person
- Maintain confidential case files and documentation systems
- Research and resolve eligibility inquiries using federal guidelines
- Contribute to process improvement initiatives
- Participate in cross-departmental training programs
- Support outreach events to connect with veteran communities
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle sensitive information with discretion
- Detail-oriented with strong organizational skills
- Pass background investigation and drug screening
- Eagerness to learn federal regulations and procedures