Job Description
Are you looking to launch a stable career in the public sector without prior experience? The City of Baltimore Department of Transportation is now hiring for an Entry-Level Government Clerk. We are looking for motivated individuals who are eager to learn, serve the community, and grow within a government environment.
In this role, you will be the first point of contact for the public. We pride ourselves on our comprehensive on-the-job training programs, competitive benefits package, and supportive team culture. This is an exceptional opportunity to build a resume in local government operations.
Responsibilities
- Provide exceptional customer service to citizens visiting our department and answer inquiries regarding services.
- Perform accurate data entry and maintain digital and physical filing systems with strict attention to detail.
- Answer multi-line telephones, screen calls, and direct them to the appropriate personnel.
- Assist with mail processing, distribution, and general office administration.
- Support senior staff with scheduling, filing, and special project coordination.
- Maintain a clean, organized, and professional workspace to ensure efficient workflow.
Qualifications
- High School Diploma or GED equivalent is required.
- Basic computer proficiency and typing skills (Microsoft Office Suite experience is a plus).
- Strong attention to detail and excellent organizational skills.
- Ability to communicate effectively with diverse populations and maintain a professional demeanor.
- Reliable transportation is required for commuting to the downtown location.