Job Description
Are you looking to launch your career in the public sector?
The State of Georgia is currently seeking a motivated Entry Level IT Support Specialist to join our team. This is a fantastic opportunity to work in a stable environment with excellent benefits, competitive pay, and the chance to make a tangible impact on the community.
As part of the State Government, we pride ourselves on offering a comprehensive benefits package including health insurance, retirement plans, and paid time off. No prior experience is required; we are looking for eager learners who are ready to grow.
Why Apply?
- Stable employment with the State of Georgia
- Competitive entry-level salary
- Comprehensive health and dental benefits
- Professional development and training opportunities
- Work-life balance with standard government hours
Responsibilities
- Provide technical support to state employees via phone, email, and in-person.
- Install, configure, and troubleshoot hardware and software for government offices.
- Monitor and maintain computer systems and network infrastructure.
- Assist in the deployment of new IT equipment and peripherals.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with senior IT staff to improve service delivery.
Qualifications
- High School Diploma or GED required.
- Basic knowledge of Microsoft Windows operating systems and Office Suite.
- Strong customer service and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to obtain necessary security clearances.
- Valid driver's license is preferred.