Job Description
Make a Difference with Flexible Government Employment in Columbus, Ohio.
We are seeking a skilled and reliable Part-Time IT Specialist to join our dedicated public service team. In this role, you will play a crucial part in maintaining the technological infrastructure that supports state operations. We offer an outstanding benefits package and a schedule designed to accommodate your personal needs.
Why This Opportunity Stands Out:
- Competitive hourly pay with excellent government benefits.
- Stable career path with a prestigious government entity.
- Flexible part-time hours for work-life balance.
- Access to professional development and training programs.
Join us in driving technological excellence in the public sector.
Responsibilities
- Provide Tier 2 technical support to government employees via phone, email, and helpdesk ticketing systems.
- Diagnose and resolve hardware and software issues, including printers, laptops, and network connectivity.
- Install, configure, and update operating systems and essential software applications.
- Assist in the management of IT inventory and asset tracking.
- Ensure all technical operations comply with state security policies and data privacy regulations.
- Document technical issues and resolutions in the service management database.
Qualifications
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Minimum of 2 years of professional IT support experience.
- Proficiency in Windows operating systems and Microsoft Office Suite.
- Strong problem-solving skills and the ability to troubleshoot complex technical issues.
- Excellent interpersonal and communication skills for interacting with diverse staff.
- Ability to pass a background check and obtain required government security clearance.