Job Description
Join Illinois' premier public service agency as an Entry-Level Program Assistant! The Illinois Department of Human Services (IDHS) is seeking passionate individuals to launch their careers in public service. This full-time role offers comprehensive benefits, competitive pay, and opportunities for professional growth while making a tangible impact on Chicago communities. Work in a collaborative environment supporting vulnerable populations through vital state programs.
IDHS values diversity and is committed to creating an inclusive workplace where all employees can thrive. We provide extensive training, mentorship programs, and clear career advancement pathways for motivated professionals.
Responsibilities
- Support program administration and case management for state-funded social services
- Provide accurate information and referrals to clients regarding available resources
- Maintain detailed documentation and ensure compliance with state regulations
- Collaborate with multidisciplinary teams to coordinate service delivery
- Participate in community outreach initiatives to promote program accessibility
- Assist with data collection and reporting for program evaluation
- Support grant application processes and budget tracking activities
Qualifications
- High school diploma or equivalent; bachelor's degree preferred in social work, public administration, or related field
- Strong written and verbal communication skills with ability to interact with diverse populations
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality and handle sensitive information
- Commitment to public service and understanding of social equity principles
- Valid driver's license with reliable transportation
- Pass background check and pre-employment screening