Job Description
Join Ohio's premier public service agency in a Weekend Eligibility Specialist role serving Franklin County residents. This critical position ensures seamless access to state benefits during high-demand weekend hours, directly impacting vulnerable families' well-being. Enjoy competitive pay, comprehensive benefits, and the satisfaction of public service while maintaining work-life balance with a Saturday/Sunday schedule.
Responsibilities
- Process Medicaid/SNAP applications with 99% accuracy during weekend operations
- Conduct eligibility interviews and document case files per state protocols
- Resolve complex benefit inquiries using specialized state systems
- Collaborate with weekday teams for seamless continuity of service
- Train on new state regulations and policy updates
- Maintain strict HIPAA/FERPA compliance standards
Qualifications
- Associate's degree in Social Work/Public Administration or equivalent experience
- 2+ years case management or benefits processing experience
- Proficiency in Ohio Benefit System (OBS) and MMIS databases
- Valid Ohio driver's license with clean record
- Bilingual English/Spanish certification preferred
- Ability to work independently with minimal supervision
- Successful completion of state background check