Job Description
Join the Mission. Secure Your Future.
We are seeking a highly organized and detail-oriented Federal Administrative Clerk to support the operations of the U.S. Department of Veterans Affairs in Louisville, KY. This is an excellent opportunity to work within the federal government, offering unparalleled job security, comprehensive benefits, and the chance to serve our nation's veterans.
In this role, you will serve as the first point of contact for internal and external stakeholders, ensuring the efficient flow of information and maintaining critical records. You will play a vital role in supporting the healthcare administration and program operations of the Louisville Healthcare System.
Responsibilities
- Manage and maintain complex filing systems, both electronic and physical, ensuring accurate data retrieval and strict confidentiality.
- Receive, screen, and route incoming correspondence, mail, and phone calls, responding to inquiries within established timeframes.
- Prepare, edit, and format a variety of documents including memos, reports, correspondence, and presentations using Microsoft Office Suite.
- Coordinate and schedule meetings, arrange travel itineraries, and assist with logistics for departmental events.
- Process and track incoming applications and documents for program eligibility, ensuring compliance with federal regulations.
- Assist in the preparation of reports and statistical data for management review.
- Perform other administrative duties as assigned to support the efficient functioning of the office.
Qualifications
- U.S. Citizenship: Must be a U.S. Citizen to apply for this federal position.
- Education: High School Diploma or General Equivalency Diploma (GED).
- Experience: At least one (1) year of general office or clerical experience.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and electronic filing systems.
- Communication: Excellent written and verbal communication skills with the ability to interact professionally with diverse populations, including veterans and their families.
- Attention to Detail: Strong ability to prioritize tasks and maintain accuracy in a fast-paced environment.
- Background Check: Ability to pass a federal background investigation and obtain a favorable suitability determination.